elf makeup

I have heard and visited the elf (eyeslipsface) website time & time again. However, I had not personally purchased anything until now. Although they're prices are excellent, I am not thrilled with their shipping and processing time. I ordered last Tuesday and it took them almost a full week to finally ship out my package. I have not received my items yet, but I hope it's worth the wait! Does anyone have any thoughts or similar problems?